Community Support & Recovery Plan

Supporting our Business Community

On May 5, City Council approved a Community Support and Recovery Plan (CSRP), that includes immediate relief for taxpayers and a recovery fund to address the pandemic’s short- and long-term financial impact on all sectors of the community. It includes:

• Deferring 2020 utility and property tax deadlines for all property types to Sept. 30;

• Designating $5-million to implement a response plan with both short- and long-term support for businesses, residents and non-profits;

• Seeking federal and provincial stimulus funding for City capital projects to promote economic recovery; and

• Additional measures to be included

Supporting our Business Community

On May 5, City Council approved a Community Support and Recovery Plan (CSRP), that includes immediate relief for taxpayers and a recovery fund to address the pandemic’s short- and long-term financial impact on all sectors of the community. It includes:

• Deferring 2020 utility and property tax deadlines for all property types to Sept. 30;

• Designating $5-million to implement a response plan with both short- and long-term support for businesses, residents and non-profits;

• Seeking federal and provincial stimulus funding for City capital projects to promote economic recovery; and

• Additional measures to be included in the 2021 budget.

City staff are now moving forward with refining the CSRP and a host of ideas are being considered, including targeted grants, reduced or waived City fees, technology investments and marketing to support local businesses. Staff plan to present specific CSRP recommendations to Council in late May.

Business Supports

We have more than 7,000 businesses in Coquitlam, ranging from home-based operations to large enterprises with hundreds of employees. The City recognizes that this is a very challenging time for many of our local businesses as they face the impacts and the uncertainty of the current public health crisis.

From the start of the COVID-19 pandemic, Coquitlam’s Economic Development team has been reaching out to local business stakeholders and researching how best to support our community’s business sector. Over the coming weeks and months, City staff will continue to work with other levels of government, as well as business support organizations and other industry stakeholders, to help identify and inform our next steps.

This page has been developed to provide ongoing updates and information resources to Coquitlam’s business community. This will include opportunities for input, links to government and industry assistance programs, and a Q&A forum to get answers to your questions.

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Category City of Coquitlam   Show all

  • Coquitlam Relaxes Sign Rules to Support Businesses - City of Coquitlam

    27 Nov 2020

    Nov. 27, 2020

    Coquitlam has temporarily relaxed its sign regulations to help businesses more easily publicize key information related to the pandemic.

    Monday night, Council approved temporary exemptions to the sign bylaw that will waive fees and other requirements for temporary signs that convey safety, hours and other information to customers.

    Part of the City’s COVID-19 Community Support and Recovery Plan (CSRP), the exemptions are in effect until Dec. 31, 2021 and apply to licensed businesses (excluding home occupation businesses) for temporary sandwich board signs, window signs and time-limited signs (e.g., banner signs).

    Helping Businesses Meet New Challenges

    Many Coquitlam businesses have faced temporary closures and changes to their hours and services – often with little notice – as they continue to operate during the pandemic. The ongoing changes to health orders make it challenging to conform with the City’s sign bylaw, which includes an approval process to ensure attractive and appropriate sign use.

    The temporary exemptions will mean businesses do not need to apply for a sign permit, pay fees or adhere to limits on the sign area (excluding sandwich board signs), time period and number of temporary signs that provide pandemic-related information such as:

    • Hours of operation, closures and reopenings;
    • Directional information to ensure physical distancing;
    • Best practices to limit the spread of COVID-19, such as use of masks;
    • Changes of services or inventory; and
    • Phone numbers and website addresses.

    The temporary signs may not be used to advertise products, services or pricing, and businesses are expected to keep the signs organized, maintained in a professional manner and installed safely.

    Sandwich boards must remain on the business property and are not permitted on sidewalks or other public rights-of-way unless approved through a formal sign application.

    The City will revisit these temporary exemptions at the end of 2021.

    For more details, visit www.letstalkcoquitlam.ca/business or www.coquitlam.ca/development, or contact the Planning & Development customer service centre at 604-927-3430 or planninganddevelopment@coquitlam.ca.

  • Webinars Help Coquitlam Businesses Get Online for Free - City of Coquitlam

    29 Oct 2020

    Oct. 29, 2020

    Coquitlam is offering its businesses the opportunity to quickly build a free web presence – something that is more important now than ever.

    The City has partnered with Webnames.ca, a B.C.-based domain registrar and website management firm with roots in Coquitlam, to host two free one-hour webinars Nov. 17 at 11 a.m. and Nov. 26 at 4 p.m. The sessions will show Coquitlam businesses how they can launch a simple website for no cost for the first year, as well as how to grow web traffic.

    The project is offered through the Coquitlam COVID-19 Community Support and Recovery Plan (CSRP).

    Sign Up for Webinars Today

    Many businesses are struggling during the pandemic, and small businesses that are not online are among those suffering the most. A consumer survey conducted by the City in late spring showed that while about a third of Coquitlam residents are supporting local businesses more now, more of them are turning to online shopping, delivery and ordering for curbside pickup. Additionally, most indicated they research business information online including store hours, menus and other offerings.

    Coquitlam small businesses that attend the free, no-obligation webinars Tuesday, Nov. 17 and Thursday, Nov. 26 will get information on how to set up a Webnames.ca LiteSite package at no cost that includes a .CA domain name (web address), a one-page website with free hosting for one year, an email address reflecting the domain name, and a SSL certificate (security encryption).

    Participating businesses will own their own domain name and have a professional email address that provides credibility. Having a dedicated web presence is an important component of an overall brand and marketing strategy, in addition to a social media presence.

    After the first year, renewals will be available at $50 per year – a good value even if only for the domain name and email. However, there will be no obligation to continue the service beyond the first free year.

    The Nov. 17 webinar will teach participants how to plan and launch a website, while the Nov. 26 webinar will focus on how to grow web traffic to make the most of their new online presence.

    Businesses can sign up by contacting the City’s Economic Development team at economicdevelopment@coquitlam.ca or 604-927-3905.

    The offer is open to any Coquitlam small business (up to 50 employees) with a valid City business licence.

    Recordings of the webinars will also be posted online at www.letstalkcoquitlam.ca/business as well as on the City’s YouTube channel following the sessions.

    More Ways to Get Online

    Coquitlam businesses can also promote themselves online for free by:

    About Webnames.ca

    Webnames.ca is Canada's original domain registrar and a one-stop convenience for the online needs of individuals, small businesses, nonprofit organizations and corporations. Canadian owned and operated since 2000, Webnames.ca began as a spin-off from the internet pioneers who founded the .CA country code in 1987. The company’s CEO has roots in Coquitlam as a former resident and business owner.

    More Supports Coming From CSRP

    Coquitlam continues to roll out supports through its COVID-19 Community Support and Recovery Plan (CSRP), introduced in May to provide direct relief to residents, businesses and non-profits and to foster community resilience and recovery.

    Initiatives being considered this fall and beyond include grants to City cultural partners, increased business supports, and support for community and non-profit services and programs. To promote economic recovery, the City will also continue to monitor and leverage provincial and federal government stimulus funding announcements.

    Because the CSRP is intended to be flexible and responsive to new challenges and opportunities, programs may change or be added in the months ahead. Information and updates will be posted at www.coquitlam.ca/CSRP.

  • Coquitlam Celebrates Small Business Week

    15 Oct 2020

    Check out this week’s City of Coquitlam City Page in the Tri-City News to find out how Coquitlam celebrates Small Business Week from Oct. 18-24. Learn about City resources for businesses, how you can shop local in our community, and why it is so important to support small business during these challenging times.

    Click here to view.