Community Support & Recovery Plan

Supporting our Business Community

On May 5, City Council approved a Community Support and Recovery Plan (CSRP), that includes immediate relief for taxpayers and a recovery fund to address the pandemic’s short- and long-term financial impact on all sectors of the community. It includes:

• Deferring 2020 utility and property tax deadlines for all property types to Sept. 30;

• Designating $5-million to implement a response plan with both short- and long-term support for businesses, residents and non-profits;

• Seeking federal and provincial stimulus funding for City capital projects to promote economic recovery; and

• Additional measures to be included

Supporting our Business Community

On May 5, City Council approved a Community Support and Recovery Plan (CSRP), that includes immediate relief for taxpayers and a recovery fund to address the pandemic’s short- and long-term financial impact on all sectors of the community. It includes:

• Deferring 2020 utility and property tax deadlines for all property types to Sept. 30;

• Designating $5-million to implement a response plan with both short- and long-term support for businesses, residents and non-profits;

• Seeking federal and provincial stimulus funding for City capital projects to promote economic recovery; and

• Additional measures to be included in the 2021 budget.

City staff are now moving forward with refining the CSRP and a host of ideas are being considered, including targeted grants, reduced or waived City fees, technology investments and marketing to support local businesses. Staff plan to present specific CSRP recommendations to Council in late May.

Business Supports

We have more than 7,000 businesses in Coquitlam, ranging from home-based operations to large enterprises with hundreds of employees. The City recognizes that this is a very challenging time for many of our local businesses as they face the impacts and the uncertainty of the current public health crisis.

From the start of the COVID-19 pandemic, Coquitlam’s Economic Development team has been reaching out to local business stakeholders and researching how best to support our community’s business sector. Over the coming weeks and months, City staff will continue to work with other levels of government, as well as business support organizations and other industry stakeholders, to help identify and inform our next steps.

This page has been developed to provide ongoing updates and information resources to Coquitlam’s business community. This will include opportunities for input, links to government and industry assistance programs, and a Q&A forum to get answers to your questions.

Stay Up-to-Date

Register here to receive emails on new programs and supports offered to Coquitlam businesses.

You can also sign up to be notified when there are updates to this project page. Click on the Subscribe button above.


Category Government of BC   Show all

  • Online grant program expands to support more businesses - Government of B.C.

    March 17, 2021

    In response to a high number of applications, the B.C. government is investing an additional $30 million in the Launch Online Grant program.

    The Launch Online Grant program provides up to $7,500 to businesses to help build or expand an e-commerce site to reach more customers and to sustain and grow their business.

    An online presence is integral for businesses that want to adapt their operations to better reach customers in their community, throughout B.C. and beyond. These changes will help approximately 4,000 more businesses market their products and services online.

    “Many small businesses have had to change the way they operate as more and more people shifted to online purchasing during the pandemic. Our government has been there to help these businesses adapt,” said Premier John Horgan. “By expanding eligibility to our successful launch online program, more B.C. small businesses from the hardest hit sectors will have access to the tools they need to boost their online presence, grow their e-commerce capacity and become more resilient as we build toward a brighter future.”

    The new funding is in addition to the February 2021 announcement of $12 million to support 1,500 businesses to enhance or establish their online presence. Currently, over 3,500 businesses from around the province have applied, demonstrating the need for these supports.

    Businesses in the hard-hit tourism sector, like tour operators or hotels, and businesses in the service industry, such as massage therapists, personal trainers or hair stylists, can now access the grants to build or improve their online booking systems.

    As part of the eligibility enhancements, 30% of the grant funds will now be reserved for Black, Indigenous and people of colour-owned (BIPOC) businesses. This is expanded from the original 25% of grant funds that were reserved for Indigenous and rural businesses.

    “The Launch Online Grant program responds to the way the pandemic has changed the business world, and the strong demand shows we are filling an untapped need,” said Ravi Kahlon, Minister of Jobs, Economic Recovery and Innovation. “In addition to expanding the program, we are reserving a portion of the funds for BIPOC businesses because our recovery must be inclusive, taking care to not leave people behind.”

    As part of the program, successful applicants will work with local B.C. service providers to complete their online store. Through this model, the grant funding can be reinvested in B.C.-based marketing and technology companies to generate revenues for local companies and help secure and grow jobs.

    “The pandemic has impacted so many people throughout B.C., it has also disproportionately impacted people and communities of colour,” said Nerissa Allen, president, Black Business Association of BC. “I am pleased to see funding set aside for the Black, Indigenous and people of colour business community. This change, combined with opening the grant program to service-based businesses, will give business owners and entrepreneurs the opportunity to access funds that will help revive their business.”

    The Launch Online Grant program is part of StrongerBC: BC’s Economic Recovery Plan. The plan focuses on a recovery that is innovative, sustainable and inclusive. It outlines the latest steps the Government of British Columbia is taking to help people, businesses and communities come out of COVID-19 stronger, without leaving people behind.

    The program is administered by Alacrity Canada. Small and medium-sized businesses can apply online: www.launchonline.ca

    Learn More:

    For more information on the Launch Online Grant program, including the application process and eligibility, visit: www.launchonline.ca

    For more information on StrongerBC, visit: https://strongerbc.gov.bc.ca/

    For more information on Alacrity Canada, visit: https://www.alacritycanada.com/

    A backgrounder follows.

  • Business recovery grant program extended - Government of B.C.

    March 5, 2021

    The B.C. government has extended the deadline for the Small and Medium Sized Business Recovery Grant program to ensure businesses have the time they need to apply.

    One of the main requirements has also been lowered to ensure more businesses are eligible.

    “We continue to listen to B.C. businesses about what they need to navigate through the second wave of this pandemic and position themselves for a strong recovery,” said Ravi Kahlon, Minister of Jobs, Economic Recovery and Innovation. “This funding has been set aside for businesses to help them rebuild, keep people employed and support B.C.’s economic recovery. We are committed to making sure hard-hit businesses can access these critical funds.”

    The time to apply for the Small and Medium Sized Business Recovery Grant program has been extended from March 31, 2021, to Aug. 31, 2021.

    The previous requirement for a business to have experienced at least a 70% revenue loss at some point in March or April 2020 has been adjusted. Now, a business is required to demonstrate only a 30% revenue loss in any one month between March 2020 to the point of application.

    “I sincerely appreciate the B.C. government's willingness to continue to adjust this program to meet the needs of businesses, particularly those in tourism and hospitality,” said Walt Judas, CEO, Tourism Industry Association of BC. “This is the type of response that will help businesses get through these difficult times.”

    The $345-million Small and Medium Sized Business Recovery Grant program provides fully funded grants to businesses that employ up to 149 B.C. residents. Grants of $10,000 to a maximum of $30,000 are available, with up to an additional $5,000 to $15,000 available to tourism-related businesses.

    Interpretation services are in place in multiple languages to support business owners through the application process, including the application portal and the recovery plan. To access these services, contact Small Business BC, Monday to Friday, 9 a.m. to 5 p.m. (Pacific time), at 1 833 254-4357 or email: BusinessRecoveryGrantProgram@gov.bc.ca

    The program is part of StrongerBC: BC’s Economic Recovery Plan. The plan outlines the latest steps the Government of British Columbia is taking to help people, businesses and communities come out of the COVID-19 pandemic stronger and better prepared.

    Quick Facts:

    • As part of the application process, an applicant is required to develop a business recovery plan.
    • Approved professional service providers are available to help with the application process, including recovery plan support, up to $2,000 per small- or medium-sized business. This amount is paid directly to the provider.

    Learn More:

    For more information on the Small and Medium Sized Business Recovery Grant program, including the application process and eligibility, visit: https://www2.gov.bc.ca/gov/content/economic-recovery/business-recovery-grant

    For more information on StrongerBC, visit: https://strongerbc.gov.bc.ca/

  • Funding supports businesses to launch online - Government of British Columbia

    Feb. 3, 2021

    The new Launch Online Grant program is designed to help over 1,500 eligible small- and medium-sized B.C. businesses adapt to changes in consumer behaviour and pivot to market their products online.

    The B.C. government is investing $12 million to help businesses launch or upgrade an online store that will provide the platform they need to increase their sales revenues, become more competitive and grow. Up to 25% of the program funds will be reserved for regional and Indigenous businesses.

    Businesses need access to the tools and supports that will help them adapt and pivot during this uniquely challenging time,” said Ravi Kahlon, Minister of Jobs, Economic Recovery and Innovation. “This program will provide business owners with the ability to expand their online presence and create a customized e-commerce site that will give them the boost they need to keep moving forward.”

    People have increased their reliance on online shopping with over $305 billion in e-commerce sales in Canada in 2019. E-commerce sales are projected to have doubled through 2020 and are expected to increase further in 2021.

    These grants will provide business owners, including those in hard-hit sectors such as retail, tourism and restaurants, with up to $7,500 to build or improve their online store and promote BuyBC at a local, national and international level.

    “We launched an online shop within 48 hours after the lockdown,” said David Nicholls, general manager, Vancouver Island Brewing. “While we were happy to get it off the ground, we soon realized that the online store could not meet all of our needs and the uniqueness of shipping beer. We are excited by the possibility of receiving a grant from this program so we can enhance our website and share our locally crafted beers with customers across B.C.”

    Grant recipients can use the funding for a variety of online-related expenses, including pictures, creating an online inventory system, advertising costs, subscription costs of an e-commerce platform and training staff to manage the website.

    “Expanding our business online has been key to helping grow our sales in B.C. and beyond,” said Amy Hall, founder, Goldilocks Wraps. “Goldilocks is built on the premise of zero waste. Through the online shop, I am able to connect with people, worldwide, who are looking for environmentally friendly products. Having an online store is now core to our business model and serves as a place where I can share my personal journey and experiences and connect with my customers.”

    As part of the program, successful applicants must use one or more local B.C. service providers to complete their online store. Through this model, the grant funding can be reinvested in B.C.-based marketing and technology companies to generate revenues for local companies and help secure and grow jobs.

    The Launch Online Grant program is part of B.C.’s $10-billion COVID-19 response, which includes StrongerBC: BC’s Economic Recovery Plan — a strategy that protects people’s health and livelihoods while supporting businesses and communities.

    The program is administered by Alacrity Canada. Small- and medium-sized businesses are encouraged to apply online: www.launchonline.ca

    Quick Facts:

    • The Launch Online Grant program is based on a first come, first-served basis. The program will run until March 31, 2021, or until all funds are distributed.
    • Eligibility criteria for businesses include having:
      • a goods and services tax number and paying taxes in B.C.;
      • generated sales of more than $30,000 in either 2019 or 2020;
      • one to 149 employees (applications can be submitted by sole proprietors); and
      • repeatable products, or in the case of artists and jewellers, individual items that have slight differences (e.g., paintings and rings).
    • As part of the application, businesses are required to develop a grant proposal that indicates how they plan to use the funds.
    • Based in Victoria, Alacrity is a non-profit organization that promotes technology entrepreneurship and facilitates regional investment.

    Learn More:

    For more information on the Launch Online Grant program, including the application process and eligibility, visit: www.launchonline.ca

    For more information on StrongerBC, visit: https://strongerbc.gov.bc.ca/

    For more information on Alacrity Canada, visit: https://www.alacritycanada.com/

    For French, Chinese and Punjabi translations, visit: http://news.gov.bc.ca/releases/2021JERI0009-000194#translations

  • Patio, service area expansions, sale and delivery of packaged liquor extended - Government of B.C.

    September 18, 2020

    The Province is extending temporary measures to support the restaurant and hospitality sector.

    The extensions allow for expanded service areas, such as patios, and for the sale and delivery of unopened liquor products with the purchase of a meal by food- and-liquor-primary licensees.

    In May 2020, the Liquor and Cannabis Regulation Branch (LCRB) began permitting food-primary, liquor-primary and manufacturer licensees, such as wineries, breweries and distilleries, to apply for a Temporary Expanded Service Area (TESA) authorization through an expedited, no fee, online process.

    All TESA authorizations were originally set to expire on Oct. 31, 2020. However, the Province has made amendments allowing for their extension to Oct. 31, 2021.

    The LCRB intends to extend all TESA authorizations. However, the branch will reach out to local governments to confirm their support for the extension of approved TESA authorizations in their jurisdiction prior to extensions being granted.

    All licensees with current TESA authorizations and whose local governments support extension will be reissued authorization letters, automatically extending the expiry date of their authorizations, before Oct. 31, 2020. Licensees must continue to comply with all local bylaws.

    New applications for TESA authorization will be considered up until Oct. 31, 2021. New TESA authorizations for liquor-primary and manufacturer licenses must also receive the approval of local governments.

    As of Sept. 11, 2020, 1,073 TESA authorizations have been approved in communities throughout the province.

    Government has also approved an extension to the temporary authorization that allows food-primary and liquor-primary licensees to sell and deliver sealed, packaged liquor products alongside the purchase of a meal for off-site consumption.

    This authorization, which was set to expire on Oct. 31, 2020, has been extended to March 31, 2021, to continue to provide businesses with relief from the financial hardship of the pandemic, while making it easier for vulnerable British Columbians to continue observing the orders of the provincial health officer.

    Both of the extensions came after consultation with the Business and Technical Advisory Panel, a group of liquor and hospitality industry representatives, as well as following the input of several local governments, licensees and members of the public.

    Learn More:

    View the updated LCRB policy directives here: https://www2.gov.bc.ca/gov/content/employment-business/business/liquor-regulation-licensing/liquor-law-policy/liquor-policy-directives

  • New plan maps next steps forward in B.C.’s economic recovery - Government of B.C.

    September 17, 2020

    Premier John Horgan and Carole James, Minister of Finance, have released Stronger BC for Everyone: BC’s Economic Recovery Plan.

    The plan outlines the latest steps the Government of British Columbia is taking to help people, businesses and communities recover and come out of COVID-19 stronger and better prepared. B.C.’s total provincial response to the COVID-19 pandemic exceeds $8.25 billion.

    “As British Columbians, we’ve been through a lot recently. We know our recovery won’t happen overnight, but by focusing on people and taking care of each other, we will ensure there are better days ahead for all of us,” said Premier Horgan. “The steps we are taking now will improve health care, get people back to work, support B.C. businesses and strengthen our neighbourhoods and communities.”

    British Columbia entered the pandemic as an economic leader in Canada, making it among the best-positioned provinces to support a strong recovery. Since moving forward with a safe restart plan in mid-May, B.C. has had stronger-than-expected consumer spending, housing activity and employment gains. As of August 2020, almost 250,000 jobs had been restored, equal to 62% of the total jobs lost due to the pandemic.

    “When COVID-19 first hit, we acted quickly to keep people safe and support those in need. While we are now starting to see hopeful signs of recovery, we know many people are still struggling and there is a lot of work left to do,” said James. “British Columbians are pulling together, and we’ll be there to support them every step of the way. Our province has a strong foundation to build a recovery that creates opportunities for all.”

    The next steps in B.C.’s recovery plan will help build a stronger, more resilient economy for everyone.

    • Making health care better by hiring 7,000 new front-line health-care workers. This includes thousands of health-care aides to manage outbreaks in long-term care homes and 600 contact tracers to help stop further spread in the community. The plan will also increase support for mental health care in the workplace and introduce a new Hospital at Home initiative that will allow patients to receive medical services in their own home from a team of health professionals.
    • Creating jobs and opportunities by investing in targeted and short-term training in the skills people need to get work in high-demand fields, including for those who want to move into new, front-line health, child care and human-service positions. The plan will also expand Indigenous skills training and accelerate the creation of affordable child-care spaces so that more parents, particularly women, can get back to work. It includes investments of over $100 million to support tourism-related businesses and communities.
    • Helping businesses grow and rehire with a 15% refundable tax credit based on eligible new payroll. It will also introduce a small- and medium-sized business recovery grant to support approximately 15,000 hard-hit businesses, while protecting as many as 200,000 jobs. Tourism operators will be eligible for a special top-up. The plan will also provide a temporary 100% PST rebate on select machinery and equipment to make it easier for eligible businesses to make the kinds of investments that will allow them to grow and become more productive.
    • Supporting strong communities by investing over $400 million to revitalize community infrastructure and support local governments to provide the valuable services people depend on. This includes $100 million in infrastructure grants for shovel-ready projects that will create jobs right away. The plan also earmarks over $1 billion in provincial and federal investments to help keep people moving, whether by transit, TransLink or BC Ferries. An additional $540 million in combined federal/provincial funding will help B.C. communities address other local challenges impacted by COVID-19.

    The plan includes $1.5 billion in economic recovery spending measures that respond to immediate needs. This money was earmarked for recovery spending in the spring. It is in addition to $660 million in tax measures and more than $1.86 billion in federal and provincial restart funding for municipalities, transit and education. It also builds on B.C.’s record $22-billion investment in public infrastructure over the next three years. Those capital projects are estimated to create 100,000 direct and indirect jobs over the life of the projects.

    The next steps in B.C.’s recovery plan build on the progress it has made with new investments to support programs that will help expand CleanBC, reduce air pollution and tackle climate change, while preparing for its impacts and creating good, new jobs.

    In developing the plan, B.C. engaged nearly 50,000 British Columbians in every region of the province, to hear their priorities and ideas through online surveys and virtual or telephone town halls. Premier Horgan and James also convened a series of meetings with business, labour and Indigenous groups, economists, youth, green technology experts, faith leaders and many more. The plan reflects what the Government of B.C. heard during these extensive public consultations.

    The BC Green Party caucus was consulted on the development of this plan, which builds on shared priorities in the Confidence and Supply Agreement, including creating jobs, acting on climate change and building a sustainable economy that works for people.

    Learn More:

    Find out more and download the full report at: https://strongerbc.gov.bc.ca/

    Find out more about the public engagement at: https://engage.gov.bc.ca/recoveryideas/

  • Temporary layoff extensions protect thousands of jobs - Government of B.C.

    September 2, 2020

    The Province has protected jobs and workers impacted by COVID-19 with an online variance application that simplified the process to extend temporary layoffs, resulting in the approval of more than 500 variances that protect more than 9,100 jobs across a variety of economic sectors.

    “Our goal has been to protect jobs and give businesses that are struggling to reopen additional time, so they won’t be forced to terminate their employees,” said Harry Bains, Minister of Labour. “By using the variance process to extend temporary layoffs, hundreds of employers will now be able to recall their trained, valued and knowledgeable staff, and thousands of workers can now continue to access their work-related benefits while the business restarts.”

    In response to the economic impact of COVID-19, and to ease financial hardship on businesses and keep workers connected with their jobs, government first extended the temporary layoff period from 13 to 16 weeks in May 2020. In late June, government extended this period to 24 weeks, expiring on Aug. 30, to give employers more time to recover before recalling staff. Both extensions were designed to coincide with the availability of the Canada Emergency Response Benefit.

    In addition, the Ministry of Labour created a simplified online application process that allowed employers and workers to jointly apply to extend temporary layoffs beyond Aug. 30 quickly and easily.

    Between July 20 and Aug. 30, the Employment Standards Branch approved 502 variance applications covering 9,154 workers with an average approval time of three days or less. Jobs have been protected in 11 economic sectors, including tourism and hospitality, transportation, forestry, communication, entertainment and recreation.

    This process will continue to be in place as British Columbia moves forward during this pandemic, so employers who need to access it in the future still can.

    BC’s Restart Plan is supporting business to safely reopen and get people back to work.

    Learn more:

    For information on employment standards around temporary layoffs, visit:
    https://www2.gov.bc.ca/gov/content/employment-business/employment-standards-advice/employment-standards/hours/variances

    More information about B.C.’s economic recovery planning can be found at: http://gov.bc.ca/recoveryideas