Community Support & Recovery Plan

Supporting our Business Community

On May 5, City Council approved a Community Support and Recovery Plan (CSRP), that includes immediate relief for taxpayers and a recovery fund to address the pandemic’s short- and long-term financial impact on all sectors of the community. It includes:

• Deferring 2020 utility and property tax deadlines for all property types to Sept. 30;

• Designating $5-million to implement a response plan with both short- and long-term support for businesses, residents and non-profits;

• Seeking federal and provincial stimulus funding for City capital projects to promote economic recovery; and

• Additional measures to be included

Supporting our Business Community

On May 5, City Council approved a Community Support and Recovery Plan (CSRP), that includes immediate relief for taxpayers and a recovery fund to address the pandemic’s short- and long-term financial impact on all sectors of the community. It includes:

• Deferring 2020 utility and property tax deadlines for all property types to Sept. 30;

• Designating $5-million to implement a response plan with both short- and long-term support for businesses, residents and non-profits;

• Seeking federal and provincial stimulus funding for City capital projects to promote economic recovery; and

• Additional measures to be included in the 2021 budget.

City staff are now moving forward with refining the CSRP and a host of ideas are being considered, including targeted grants, reduced or waived City fees, technology investments and marketing to support local businesses. Staff plan to present specific CSRP recommendations to Council in late May.

Business Supports

We have more than 7,000 businesses in Coquitlam, ranging from home-based operations to large enterprises with hundreds of employees. The City recognizes that this is a very challenging time for many of our local businesses as they face the impacts and the uncertainty of the current public health crisis.

From the start of the COVID-19 pandemic, Coquitlam’s Economic Development team has been reaching out to local business stakeholders and researching how best to support our community’s business sector. Over the coming weeks and months, City staff will continue to work with other levels of government, as well as business support organizations and other industry stakeholders, to help identify and inform our next steps.

This page has been developed to provide ongoing updates and information resources to Coquitlam’s business community. This will include opportunities for input, links to government and industry assistance programs, and a Q&A forum to get answers to your questions.

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  • Closed hospitality businesses permitted to sell liquor stock during pandemic

    10 Jun 2020

    The Province is providing temporary relief to hospitality licensees who have had to suspend their operations as a result of the COVID-19 pandemic.

    These licensees will be allowed to sell their existing liquor stock to other licensees who are still operating and/or to private liquor stores.

    These changes will provide immediate financial relief for licensees unable to meet the guidelines and mandates established by the provincial health officer by allowing them to liquidate some inventory.

    The temporary authorization from the Liquor Distribution Branch (LDB) was requested by the Business and Technical Advisory Panel, a group of liquor industry leaders, as a way of supporting the industry during the COVID-19 pandemic.

    This authorization is set to expire on July 15, 2020. However, as the pandemic is an evolving situation, LDB will review this and other temporary authorizations as necessary.

    Government has introduced other temporary actions in support of the hospitality industry, including authorizing all food-primary and most liquor-primary establishments to sell and deliver sealed, packaged liquor products for off-site consumption alongside the purchase of a meal, and allowing the expansion of service areas and patios so businesses can continue observing the provincial health officer's mandates as they begin to recover from the impact of COVID-19.

    Learn More:

    Read LDB’s policy directive here: https://wholesale.bcldb.com/sites/default/files/files/2020-06/Private%20Sale%20of%20Liquor%20During%20COVID19%20Pandemic%20Policy.pdf

    For the latest medical updates, including case counts, prevention, risks and testing, visit: http://www.bccdc.ca/
    Or follow @CDCofBC on Twitter.

    For provincial health officer's orders, notices and guidance, visit: www.gov.bc.ca/phoguidance

    For non-health related information, including financial, child care and education supports, travel, transportation and essential service information, visit: www.gov.bc.ca/Covid-19
    Or call 1 888 COVID19 (1 888 268-4319) between 7:30 a.m. and 8 p.m. (Pacific time), seven days a week.

  • Coquitlam Adopts Expedited Process for Business Outdoor Spaces

    03 Jun 2020

    June 3, 2020

    Coquitlam has introduced a simple, expedited process to help businesses set up temporary patios and outdoor spaces in as little as two days.

    City Council approved a temporary outdoor space expansion program that will enable Coquitlam businesses to quickly and easily expand their food, liquor and retail services outdoors on their own property during the pandemic. As a second phase of the program, City staff are exploring the potential use of untravelled portions of sidewalks, roads and other public rights-of-way for similar purposes.

    The adapted outdoor space process is an example of the flexible, reasonable approach Coquitlam is taking to adapt bylaws and policies during the pandemic. To support businesses, the City has been considering ways to streamline and relax regulations that do not negatively affect public health or community wellbeing.

  • Coquitlam Puts In Motion Plans to Support Businesses

    26 May 2020

    May 26, 2020

    Coquitlam is moving forward with a number of actions to help support businesses through the COVID-19 pandemic and beyond.

    Monday night, Council received an overview of the proposed COVID-19 Economic Development Response and Recovery Action Plan designed to support local businesses and help them manage the impacts of the pandemic – something that will be vital to the community’s overall recovery.

    The planned steps and actions will complement the City’s multi-sector Community Support and Recovery Plan with activities such as: targeted marketing to increase awareness of local businesses; providing information and presenting training programs on business recovery; support for businesses embedded into civic events and activities; identifying and pursuing City process improvements to assist business recovery; coordinating a business survey; and collecting feedback and data to develop tools and resources for local businesses.

    A Phased Response to the Crisis

    The plan consists of four inter-related phases, each building on the next:

    ·The Business Outreach and Response Phase started in early March, when City staff began reaching out to Coquitlam’s businesses to offer support, answer questions, learn about their needs and direct them to available resources. Other activities have included a new Business Support Portal at www.letstalkcoquitlam.ca/business offering news and updates, resources, input opportunities and a Q&A forum; a business outreach survey to collect input for the development of future supports; and featuring business updates, opportunities and success stories on the TourismCoquitlam Twitter feed.

    ·The Communications and Marketing Phase centres around a multi-media strategy that builds awareness and communicates regularly to the business community, while also promoting support for local businesses. Tactics will include marketing partnerships with business organizations, traditional media and online outreach. Preliminary efforts have included a new restaurant take-out and delivery listing at www.visitcoquitlam.ca, promoting local businesses in City communications and advertising, joining the Tri-Cities #SupportLocal campaign, and providing opportunities for businesses to be involved in civic events, including Coquitlam Celebrates Canada Day. Upcoming work will include adding a retail sector listing to the Tourism Coquitlam website.

    ·The Tracking and Reporting Phase involves capturing and evaluating data from the business survey, program uptake and other sources to monitor success and inform new initiatives. Survey results and other findings will be made available through update reports.

    ·Activities in the Supporting Local Business and Recovery Phase are intended to assist businesses and the local economy with recovery and long-term resilience. Activities have included identifying and advocating for policy and procedure changes that positively impact the business community, providing new online tools and streamlined processes to support the development and construction sector, and work to develop webinars and workshops on business recovery topics. Strategies to assist the tourism and film industries are also being developed.

    As well, given the ongoing evolution of the pandemic, the City will continue to collaborate with all levels of government, as well as business and industry associations, to identify potential supports for the recovery and long-term sustainability of Coquitlam’s business community.

    Business Resources

    For more information on City supports for business, as well as links to other government resources and supports, visit www.coquitlam.ca/ecdev or contact Coquitlam’s Economic Development Office at economicdevelopment@coquitlam.ca or 604-927-3905.

    Other online resources:

    • Tri-Cities Chamber of Commerce (www.tricitieschamber.com) – comprehensive COVID-19 Guidance and Resources page available to all Tri-Cities businesses
    • Government of Canada (www.canada.ca/covid19) – federal financial and economic support, including information on Canada’s Economic Response Plan, the Canada Emergency Response Benefit (CERB), Canadian Emergency Wage Subsidy (CEWS), wage subsidies, access to loans, and deferrals for income taxes, GST and duty payments
    • Province of BC (www.gov.bc.ca/covid19) – provincial benefits, including tax deferrals, arts and culture grants and resources
    • Government of Canada tender site (www.buyandsell.gc.ca) – opportunities for local businesses to bid on government contracts, including providing medical supplies
    • Province of BC Supply Hub (www.gov.bc.ca/supplyhub) – opportunities for local businesses to supply products and services in support of B.C.’s COVID-19 response

    Join Coquitlam’s Efforts to #SupportLocal

    The City of Coquitlam has joined the Tri-Cities #SupportLocal campaign to assist local businesses, many of which are struggling at this time. Coquitlam also strongly encourages residents to #SupportLocal for their shopping and meals; view business listings at www.wegotthistricities.com and www.visitcoquitlam.ca for a directory of 150+ Coquitlam restaurants offering takeout and delivery.

    See also our video to learn more about how you can support our local businesses.

    Supporting Our Community During the Pandemic

    The City of Coquitlam is here to help, with these resources:

    • Visit www.coquitlam.ca/csrp to learn about the City’s Community Support and Recovery Plan, which is providing immediate and long-term support for the non-profit sector, businesses and residents;
    • Visit www.coquitlam.ca/spirit for a free library of activities for all ages, including fitness, arts and culture, outdoor activities and ways to connect with your community; and
    • Visit www.coquitlam.ca/covid19 for updates on City services and initiatives and COVID-19 health resources.

    Coquitlam residents and businesses are also encouraged to follow the City of Coquitlam on social media (Facebook, Instagram and Twitter) and download the CoquitlamConnect mobile app for up-to-date City information.

  • Prime Minister Announces Opening of Program to Protect Jobs and Help Businesses

    20 May 2020

    May 20, 2020

    Ottawa, Ontario

    Canadians are focused on keeping their jobs and paying their bills, as they continue to deal with the impacts of COVID-19. That’s why the Government of Canada has put jobs and workers first, in our approach to support businesses during this challenging time.

    The Prime Minister, Justin Trudeau, today announced that application documents and updated criteria for Canada Emergency Commercial Rent Assistance (CECRA) for small businesses are now available, and that the program will be opened for applications beginning on May 25.

    The Government of Canada is focused on safeguarding workers’ jobs as we continue to deal with this pandemic. That’s why we reached an agreement in principle last month with all provinces and territories to implement CECRA. This program will provide forgivable loans to eligible commercial property owners, who in turn will give a rent reduction of at least 75 per cent for April and May (retroactive), and June, to their small business tenants.

    This program provides property owners the opportunity to do their part in helping small businesses and their employees succeed in these challenging times. We’re all in this together, and that’s why the government is stepping up to provide rent relief to businesses, while helping property owners maintain rental income through this crisis.

    CECRA will provide important relief for small businesses experiencing financial hardship, and is another measure that helps businesses keep Canadians on the payroll. Applications will be accepted through the Canada Mortgage and Housing Corporation website beginning on May 25, and application documents can be accessed now.

    The Government of Canada’s COVID-19 Economic Response Plan is protecting middle class jobs and helping Canadian businesses through this crisis. Together, we will continue to ensure Canadians have what they need to pay their bills and keep their families safe and healthy during these challenging times.

    Quotes

    “Canadians want to know that their jobs are protected and their families are safe and healthy. That’s why we’re stepping up to provide support that will keep workers on the payroll, protect middle class jobs, and help Canadians recover quickly once we make it through these difficult times.”

    The Rt. Hon. Justin Trudeau, Prime Minister of Canada

    “The COVID-19 pandemic continues to have a profound impact on Canadians. We thank and commend the many property owners who have already taken action to help their tenants during this crisis. With CECRA, the Government of Canada is stepping up to support Canada’s small businesses. The forgivable loans will significantly lower the rent for small business tenants and keep them prepared to bounce back when this crisis subsides.”

    The Hon. Bill Morneau, Minister of Finance

    Quick Facts

    • CECRA will provide forgivable loans to qualifying commercial property owners, whether they have a mortgage on their property or not. The loans will cover 50 per cent of three monthly rent payments that are payable by eligible small business tenants who are experiencing financial hardship during April, May, and June.
    • The loans will be forgiven if the qualifying property owner agrees to reduce the small business tenants’ rent by at least 75 per cent under a rent reduction agreement, which will include a term not to evict the tenant while the agreement is in place. The small business tenant would cover the remainder, up to 25 per cent of the rent.
    • Impacted small business tenants are businesses that are paying less than $50,000 per month in gross rent in a given location, with annual revenues of less than $20 million (at the ultimate parent level), and who have experienced at least a 70 per cent drop in pre-COVID-19 revenues.


    Associated Links

  • Prime Minister Announces Expansion of Support for Workers and Small Businesses

    20 May 2020

    May 19, 2020

    Ottawa, Ontario

    Throughout the pandemic, the Government of Canada has focused on keeping Canadians safe and healthy and helping families pay their bills. That’s why we have introduced strong measures to protect middle class jobs and support businesses, so they can keep Canadians on the payroll during this challenging time.

    The Prime Minister, Justin Trudeau, today announced an expansion to the eligibility criteria for the Canada Emergency Business Account (CEBA) to include many owner-operated small businesses. This extended measure will help small businesses protect the jobs that Canadians rely on.

    The changes to the CEBA will allow more Canadian small businesses to access interest free loans that will help cover operating costs during a period when revenues have been reduced, due to the pandemic.

    The program will now be available to a greater number of businesses that are sole proprietors receiving income directly from their businesses, businesses that rely on contractors, and family-owned corporations that pay employees through dividends rather than payroll.

    To qualify under the expanded eligibility criteria, applicants with payroll lower than $20,000 would need:

    • a business operating account at a participating financial institution
    • a Canada Revenue Agency business number, and to have filed a 2018 or 2019 tax return.
    • eligible non-deferrable expenses between $40,000 and $1.5 million. Eligible non-deferrable expenses could include costs such as rent, property taxes, utilities, and insurance.

    Expenses will be subject to verification and audit by the Government of Canada. Funding will be delivered in partnership with financial institutions. More details, including the launch date for applications under the new criteria, will follow in the days to come. To date, over 600,000 small businesses have accessed the CEBA, and the government will work on potential solutions to help business owners and entrepreneurs who operate through their personal bank account, as opposed to a business account, or have yet to file a tax return, such as newly created businesses.

    This measure is part of the Government of Canada’s COVID-19 Economic Response Plan, which is putting Canadians and the protection of middle class jobs first. We will continue to help all Canadians, and together we will get through this crisis.

    Quotes

    “Canadians are counting on us to protect their jobs and help them pay their bills during this difficult time. By expanding the CEBA, we will be giving more businesses access to the support they need, so they can help protect workers and the jobs they rely on. Today we are helping to keep more businesses open and more Canadians working, so we are better prepared for the recovery to come.”

    The Rt. Hon. Justin Trudeau, Prime Minister of Canada

    “Our government has been taking action since the start of this crisis to support the small businesses that define our Main Streets and provide jobs that Canadians rely on. We have been listening to you throughout this, and will continue to, to make sure we’re delivering the support Canadian businesses need to get through this tough time and be well positioned for success once the recovery begins.”

    The Hon. Bill Morneau, Minister of Finance

    “Small businesses are at the heart of our communities, and they drive our national economy. By making our lending supports more generous and inclusive, we’re working hard to save Canadian jobs and businesses. We will continue to be there for Canadian businesses and workers every step of the way through this crisis.”

    The Hon. Mary Ng, Minister of Small Business, Export Promotion and International Trade

    Quick Facts

    • Launched on April 9, 2020, the CEBA provides zero-interest, partially forgivable loans up to $40,000 to small businesses that have experienced diminished revenues due to COVID-19, but face ongoing non-deferrable costs such as rent, utilities, insurance, taxes, and employment costs. Twenty-five per cent of this loan is forgivable if repaid by December 31, 2022.
    • The CEBA is administered by Export Development Canada, which is working closely with Canadian financial institutions to deliver the loans to their existing business banking customers.
    • When first launched, the CEBA was designed to allow for rapid deployment of credit to businesses with 2019 payroll between $50,000 and $1 million. The government then expanded the eligibility parameters of the program, by increasing the payroll eligibility range to between $20,000 and $1.5 million.
    • Since the CEBA’s launch, over 600,000 loans have been approved, representing a total of more than $24 billion in credit.


    Associated Links

  • Guidelines for Reopening BC - Work Safe BC

    15 May 2020

    WorkSafeBC has released guidelines as part of the BC government’s phased relaxing of pandemic restrictions. The guidelines will help industry sectors develop their own individual worker safety plans in response to the COVID-19 pandemic.

    While WorkSafeBC does not have to sign off on individual plans, businesses must have written plans in place before opening.


    This page is being updated with new guidelines and checklists. Check back here.


    WorkSafeBC’s steps to reopening your business

    1. Assessing the risk at your workplace.
    2. Implement measures to reduce the risk (hygiene, physical distancing).
    3. Develop policies.
    4. Develop communication plans and training.
    5. Monitor your workplace and update your plans as needed.
    6. Assess and address risks from resuming operations.


    Click here for more information.

    Please note: restaurant/bars, pubs and personal services will have to refrain from opening until Dr. Bonnie Henry lifts the closure order.

    Other resources:

  • Paid Opportunities Offered for Coquitlam Canada Day Celebration

    12 May 2020

    May 12, 2020

    Coquitlam is offering performers, businesses, artisans and non-profits a chance to get paid to participate in its first-ever online Canada Day celebration.

    Planning has begun for dynamic but physically distant 2020 versions of three of the City’s signature summer events – Coquitlam Celebrates Canada Day, the Summer Concert Series and the Kaleidoscope Arts Festival – each of which typically attracts thousands to the festival grounds at Town Centre Park.

    To support the community and the Tri-Cities #SupportLocal campaign, the City is allocating some of its event budget to providing $500 honourariums for Program Partners: area businesses, artisans and non-profit organizations that provide fun, family-friendly online content for the Canada Day event.

    Proposals for Canada Day Accepted Until May 24

    The honourarium is in lieu of the typical marketing and financial opportunities available to businesses, artisans and groups at the events. Musicians, dancers and other performers are also being offered paid performance spots.

    From its Program Partners, the City will be looking for videos that are two to three minutes long and feature fun, exciting content or interactive activities suitable for all ages. The videos will be pre-recorded and screened during the Canada Day online broadcast on July 1.

    Ideas could include a performance of some kind or a fun how-to video for a game, craft or activity. While the partners will be able to promote their organization or work, City’s priority will be ensuring the videos are entertaining, interesting to the public and reflect the spirit of the annual Canada Day celebrations.

    Activity and entertainer preliminary proposals will be accepted until the end of day May 24 at www.coquitlam.ca/canadaday. City staff are available before May 24 to help develop ideas for proposal, and will support those selected with developing content and technical aspects. Questions may be directed to FestivalsAndEvents@coquitlam.ca.

    What’s in Store this Summer

    The online Coquitlam Celebrates Canada Day event will kick off at noon and offer a mix of live and pre-recorded segments, with activities including an official opening and singing of O Canada, live family-friendly concerts, multicultural performances, drop-in online activities and try-it demos, magic shows, contests and more.

    The Summer Concert Series will also go online, with 10 live concerts broadcast from June 26 to Sept. 4 showcasing local musicians, singers and songwriters, who will be paid to perform. Event information will be posted at www.coquitlam.ca/summerconcerts.

    The 2020 Kaleidoscope Arts Festival, moving from its August date to Sept. 25 to 27 in conjunction with Culture Days, is being reimagined as a hybrid event taking place both online and at physically distant outdoor venues.

    Kaleidoscope will support Coquitlam businesses and organizations with free promotions and opportunities to serve as paid outdoor venues or provide complementary services such as food and beverages. The plans may be revisited as conditions change. Information will be posted at www.coquitlam.ca/kaleidoscope.

    A similar approach is anticipated for fall events, following the May 6 provincial government announcement extending the ban on gatherings of 50 or more to at least year’s end.

    Join Coquitlam’s Efforts to #SupportLocal

    The City of Coquitlam has joined the Tri-Cities #SupportLocal campaign to assist local businesses, many of which are struggling at this time. Businesses and organizations are invited to visit www.coquitlam.ca/canadaday to learn about paid opportunities to participate in Coquitlam Celebrates Canada Day, and to visit the new Business Support Portal at www.letstalkcoquitlam.ca/business for up-to-date news, resources and opportunities. Coquitlam also strongly encourages residents to #SupportLocal for their shopping and meals; view business listings at www.wegotthistricities.com and 150+ local takeout restaurants to www.visitcoquitlam.ca.

    Supporting Our Community During the Pandemic

    The City of Coquitlam is here to help, with these resources:

    • Visit www.coquitlam.ca/csrp to learn about the City’s Community Support and Recovery Plan, which is providing immediate and long-term support for the non-profit sector, businesses and residents;

    • Visit www.coquitlam.ca/spirit for a free library of activities for all ages, including fitness, arts and culture, outdoor activities and ways to connect with your community; and

    • Visit www.coquitlam.ca/covid19 for updates on City services and initiatives and COVID-19 health resources.

  • New Technology Solutions Improve Service Now, and Tomorrow

    11 May 2020

    May 11, 2020

    The COVID-19 pandemic has been a game-changer for technology in Coquitlam, as solutions for emerging needs are quickly becoming part of the way the City does business.

    Technological innovation is nothing new for Coquitlam, which has adopted a variety of advanced solutions and has planned for more in its 2018-2022 Technology Roadmap. Even so – as Council heard Monday from the Information and Community Technology (ICT) team – the recent sudden and widespread reliance on technology has required a nimble response that has included fast-tracking some projects and repurposing existing hardware and software for new uses.

    Technology Roadmap Pivots to Focus on Pandemic Resilience

    Coquitlam traditionally favours a long-term planning approach and relies on its 2018-2022 Technology Roadmap to guide the selection and use of technology. As the City’s ICT team puts its troubleshooting skills to work to address new and urgent needs, the Roadmap continues to provide guidance but with a focus on measures that support remote service-delivery and physical distancing.

    The updated selection criteria prioritizes remote work solutions, remote or physically distancing service-delivery, automated processes, enhanced public services, and improved cybersecurity measures.

    Rapid testing has been critical, with first, second and third choices typically lined up for critical functions. In some cases, different types of similar technology have been found to be better suited for certain uses. For example, virtual Council meetings and recreation programs are being offered via Zoom, while virtual building inspections are utilizing Skype for Business.

    Daily collaboration between ICT staff and their counterparts at other cities in the region has helped streamline the testing and selection process.

    The additional technology investment is estimated to cost $150,000 to $300,000, some of which is expected to be covered through provincial emergency funds.

    New Solutions Embraced

    Dozens of digital solutions have been quickly rolled out over the past month – some in less than a week – to allow City services to continue during the pandemic. The work has included:

    • Enabling more staff to work from home, with guidelines and technology such as secure remote access to the City network, and secure private communications through the intranet;
    • The City’s first-ever online Council meetings using video conferencing;
    • Coquitlam’s first-ever virtual recreation program (all now full) using video conferencing, along with a suite of online recreation content at www.coquitlam.ca/spirit that is also proving popular;
    • The City’s largest virtual Emergency Operations Centre, using mobile, video conferencing and cloud-based platforms to coordinate the pandemic response;
    • Remote building inspections, during which customers show critical features to inspectors via video conference, to allow important construction projects to proceed;
    • Adoption of electronic signature software for corporate and customer documents;
    • Improvements to the 14 free public WiFi locations that can be accessed through the CoquitlamConnect app, and planning for additional coverage;
    • Development of a new online portal to support local businesses through the pandemic;
    • Preparing a pilot program to bring low-cost high-speed internet options to businesses in under-served areas of Coquitlam; and
    • Staff training and enhanced cyber-security measures to protect City and public data as more work and services go online.

    Many improvements will remain in use long after the pandemic ends, as both the City and community become accustomed to the improved convenience and experience they offer.

    Join Coquitlam’s Efforts to #SupportLocal

    The City of Coquitlam has joined the Tri-Cities #SupportLocal campaign to assist local businesses, many of which are struggling at this time. Coquitlam also strongly encourages residents to #SupportLocal for their shopping and meals; view business listings at www.wegotthistricities.com and 150+ local takeout restaurants to www.visitcoquitlam.ca.

    Supporting Our Community During the Pandemic

    The City of Coquitlam is here to help, with these resources:

    • Visit www.coquitlam.ca/csrp to learn about the City’s Community Support and Recovery Plan, which is providing immediate and long-term support for the non-profit sector, businesses and residents;
    • Visit www.coquitlam.ca/spirit for a free library of activities for all ages, including fitness, arts and culture, outdoor activities and ways to connect with your community; and
    • Visit www.coquitlam.ca/covid19 for updates on City services and initiatives and COVID-19 health resources.


  • New Portal and Survey Launched to Support Businesses

    08 May 2020

    May 7, 2020

    Coquitlam launched an online portal and survey for its businesses today – the City’s latest effort to provide them with tools and support during the pandemic and beyond.

    Accessed through www.letstalkcoquitlam.ca/business, the Business Support Portal is a dynamic and comprehensive source of information and resources, while the survey is part of the City’s outreach efforts and will collect input for the development of targeted future supports. Both initiatives stem from Coquitlam’s new COVID-19 Community Support and Recovery Plan.

    Portal Offers Information and Resources

    Content on the portal will be updated regularly and curated to meet the needs of businesses. It includes:

    ·News and updates of interest to the business community;

    ·A Q&A forum to ask questions and see answers posted;

    ·Links to provide input and to sign up for email updates;

    ·Business resources available from the City and other organizations and governments;

    ·A calendar with information sessions, webinars and other relevant events;

    ·A social media newsfeed with success stories, opportunities and resources; and

    ·Contact information for Coquitlam’s Economic Development team.

    Gathering Input for Targeted Support

    The City is conducting an initial telephone and online survey until May 22, 2020 to assess the current business environment. Staff will be contacting Coquitlam business licence holders by phone to discuss their situation and pressing issues and needs.

    Businesses who are not contacted directly, or would prefer to respond to the survey online, are encouraged to provide input through the questionnaire posted on the new business portal. The City plans to use the preliminary information collected through its outreach efforts to develop targeted tools and identify further resources, as well as inform advocacy efforts to support local economic recovery. All individual responses will be kept confidential.

    A Broad Cross-Sector Plan for the Community

    Introduced in early May with an initial $5-million allocation, the Community Support and Recovery Plan (CSRP) provides both immediate relief for taxpayers and a community recovery fund intended to address the pandemic’s short-term and long-term financial impact on all sectors of the community, including local businesses.

    Initial CSRP measures include deferring the property tax deadline to Sept. 30 and seeking federal and provincial stimulus funds for City capital projects, many of which employ local businesses and residents.

    Specific recommendations for future initiatives are to be presented to Council in the coming months.

    Building on Earlier Efforts

    Coquitlam has been supporting the local business community since the first impacts of the pandemic were felt in March. Actions to date have included:

    • Implementing alternate methods of providing services to businesses and developers, including the use of online tools;
    • Connecting with local businesses to help troubleshoot problems and provide information about provincial and federal financial resources;
    • Encouraging residents to support local businesses, including promoting the #SupportLocal campaign led by the Tri-Cities Chamber of Commerce and establishing a page on www.visitcoquitlam.ca to list Coquitlam restaurants that offer takeout and delivery.

    Over the coming weeks and months, Coquitlam staff will continue to work with other levels of government, as well as business support organizations and other industry stakeholders, to help identify and inform the City’s next steps.

  • Province of BC Update on Reopening the Economy

    07 May 2020

    May 6, 2020

    BC’s Restart Plan lays out a series of steps that we will take together to protect people and ensure that our province can come back from COVID-19 stronger than before. Visit the Province of BC website to view BC's Restart Plan.

    Highlights of the Plan include:

    Phase 1: Essential Services Operations
    We are currently in Phase 1 of the 4 Phase Restart Plan.

    • Enhanced resources for hospitals and health care
    • Child care for essential workers
    • K-12: online and in-class learning
    • Non-essential businesses

    Phase 2: Under Enhanced Protocols
    Beginning in mid-May under enhanced protocols.

    • Starting May 19 more non-essential businesses will be allowed to open (hairdressers, bars, restaurants, etc.) in keeping with safe operations plans, supported by WorkSafeBC
    • Small social gatherings permitted
    • Elective surgeries and regulated health services like physiotherapy, dentistry, chiropractors and in-person counseling resume
    • Recall the provincial legislature for regular sittings
    • Expand in-person schooling K-12 (voluntary)
    • Provincial Parks:
      • May 14: provincial parks open for day-use only
      • June 1: many remaining facilities, including campgrounds, will reopen
      • A small number of parks that pose a health risk will remain closed
    • Re-Opening business:
      • Sectors that were ordered closed: asked to work with WorkSafeBC to develop plans to reopen safely
      • WorkSafeBC is developing industry-specific guidance
      • Any business restarting operations must ensure it is in compliance with the provincial health officer’s orders and in accordance with occupational health and safety guidance provided by WorkSafeBC

    Phase 3: Further Expanded Enhanced Protocols
    Roll out between June and September 2020 if transmission rates remain low or in decline.

    • Open additional businesses and services
      • More parks open, camping resumes
      • Film and TV production
      • Movie theatre
      • Personal services (spas and non-medical massage)
      • Hotels and resorts

    Phase 4: Treatment/Vaccine
    Achieved when the threat of COVID-19 has been significantly diminished.

    • Conditional on at least one of:
      • Wide vaccination
      • "Community" immunity
      • Broad successful treatments
    • Large gatherings (i.e. concerts and conventions)

    Click here for a WorkSafeBC Backgrounder.

    Click here for backgrounders on schools and parks.