Community Support & Recovery Plan

Supporting our Business Community

On May 5, City Council approved a Community Support and Recovery Plan (CSRP), that includes immediate relief for taxpayers and a recovery fund to address the pandemic’s short- and long-term financial impact on all sectors of the community. It includes:

• Deferring 2020 utility and property tax deadlines for all property types to Sept. 30;

• Designating $5-million to implement a response plan with both short- and long-term support for businesses, residents and non-profits;

• Seeking federal and provincial stimulus funding for City capital projects to promote economic recovery; and

• Additional measures to be included

Supporting our Business Community

On May 5, City Council approved a Community Support and Recovery Plan (CSRP), that includes immediate relief for taxpayers and a recovery fund to address the pandemic’s short- and long-term financial impact on all sectors of the community. It includes:

• Deferring 2020 utility and property tax deadlines for all property types to Sept. 30;

• Designating $5-million to implement a response plan with both short- and long-term support for businesses, residents and non-profits;

• Seeking federal and provincial stimulus funding for City capital projects to promote economic recovery; and

• Additional measures to be included in the 2021 budget.

City staff are now moving forward with refining the CSRP and a host of ideas are being considered, including targeted grants, reduced or waived City fees, technology investments and marketing to support local businesses. Staff plan to present specific CSRP recommendations to Council in late May.

Business Supports

We have more than 7,000 businesses in Coquitlam, ranging from home-based operations to large enterprises with hundreds of employees. The City recognizes that this is a very challenging time for many of our local businesses as they face the impacts and the uncertainty of the current public health crisis.

From the start of the COVID-19 pandemic, Coquitlam’s Economic Development team has been reaching out to local business stakeholders and researching how best to support our community’s business sector. Over the coming weeks and months, City staff will continue to work with other levels of government, as well as business support organizations and other industry stakeholders, to help identify and inform our next steps.

This page has been developed to provide ongoing updates and information resources to Coquitlam’s business community. This will include opportunities for input, links to government and industry assistance programs, and a Q&A forum to get answers to your questions.

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  • Nominations for the SBBC Awards are Open! - Small Business B.C.

    20 Jan 2021

    Jan. 19, 2021

    We are excited to share the news that nominations and voting are now underway for the 2021 Small Business BC Awards.

    With 2020 receding into memory, it’s time to recognize the hard work and achievements of small business owners across our province. For this year’s awards, we’re offering six categories in total:

    Getting involved couldn’t be easier. If you’re a business owner, you can nominate your own business. Or, if there’s a small business you love, show your appreciation and nominate on their behalf.

    Nominations and voting are open until 11:59pm on March 7th

  • Small and Medium Sized Business Recovery Grant Update - Government of B.C.

    12 Jan 2021

    Jan. 12, 2021

    The Small and Medium Sized Business Recovery Grant program provides fully funded grants to businesses to ensure they have the support they need during and beyond COVID-19.

    Last updated: January 12, 2021

    On this page:

    New program criteria

    Eligibility criteria changed as of December 18, 2020.

    If you applied to the program prior to December 18, 2020:

    • You do not need to resubmit an application
    • Applications received prior to changes will be reviewed under updated program criteria and grant amounts
    • Businesses that have already been approved for funding are not affected by these changes but, are eligible for updated grant amounts

    How the program works

    Grants of $10,000 to $30,000 are available to small and medium sized B.C. businesses impacted by COVID-19. An additional $5,000 to $15,000 grant is available to eligible tourism-related businesses.

    The program runs until March 31, 2021 or until the funds are fully allocated, whichever comes first.

    The first step is to apply for funding online.

    If you’re eligible, you’ll be asked to develop a recovery plan. Professional service providers are available to help businesses with the recovery plan as needed. More information is available in the application.

    Once your recovery plan is submitted and reviewed, approved businesses will receive grant funding for their plan.

    You may be asked to give information and documentation about your recovery efforts and how the grant funding was used.

    Determine your eligibility

    Review the criteria to determine if your business is eligible for the program.

    Not-for-profit organizations are not eligible.

    Base grant

    A business must meet all eligibility criteria to receive a base grant.

    Tourism businesses

    Tourism-related businesses can qualify to receive up to $15,000 in additional funding if you are eligible for the base grant and meet the tourism grant top-up criteria.

    To receive the tourism grant top-up, you must declare that a significant part of your business's total goods or services are purchased by visitors.

    What you need to apply

    Business will need to complete an online application and upload financial documents.

    Start your application

    Before you begin, confirm your business meets the eligibility criteria and you have the required documents.

    Apply for the grant

    Available funding

    Grants are fully funded. The grant and tourism top-up are subject to your business meeting the eligibility criteria and developing a recovery plan that you’ll be able to complete.

    A business will only need to pay back the funding if:

    • Any of the information they submit is untrue
    • They do not implement their recovery plan or
    • They use the funds for purposes that are not eligible under the program

    Base grant, based on annual revenue

    Pre-COVID* annual revenue Grant amount
    Up to $100,000 $10,000
    $100,001 to $1,000,000 $15,000
    $1,000,001 to $2,000,000 $20,000
    $2,000,001 to $3,000,000 $25,000
    More than $3,000,000 $30,000

    *Pre-COVID is the period preceding February 1, 2020.

    Tourism grant top-up, based on the number of B.C. resident employees employed or contracted

    Number of pre-COVID B.C. residents employed Grant top-up amount
    0 to 1 $5,000
    2 to 4 $10,000
    5 to 149 $15,000

    How to use your funding

    Funding can be used to implement the actions identified in your recovery plan. For example, you might propose to: 

    • Provide new services to your customers
    • Modify your physical business location
    • Install new outdoor patio with social distancing barriers 
    • Support your business moving online
    • Hire an online marketing service

    Actions that your business had implemented prior to the StrongerBC announcement on September 17, 2020 are not eligible for funding.

    Funds can be used to support fixed costs such as rent/lease or other overhead costs.

    Completing your recovery plan

    A recovery plan is a list of specific actions your business can take to support continued operation under the “new normal” conditions of COVID-19. It must be realistic and easy to put in place. It must explain the timeframe for the action to be complete and how much each action will cost.

    If your application meets the eligibility criteria, you will have the two options to complete your recovery plan:

    1. Access professional services that will be assigned by Small Business BC to prepare your recovery plan (government funded up to $2,000 to service providers)
    2. Prepare your recovery plan with support from your own service provider as needed (government funded up to $2,000). Your own service provider must register with Small Business BC at:

    Submitted recovery plans will be evaluated. If your recovery plan is approved, grant funding will be provided.

    Download the Recovery Plan Template (PDF, 997KB)

  • Government announces wage subsidy rate increase to 75 per cent - Government of Canada

    18 Dec 2020

    Dec. 18, 2020

    Since March, the Canada Emergency Wage Subsidy has protected more than 4 million jobs, helping businesses and workers through the challenges of the pandemic.

    Today, the Deputy Prime Minister and Minister of Finance, the Honourable Chrystia Freeland, announced that the government has concluded the necessary regulatory changes to raise the maximum wage subsidy rate to 75 per cent for the period beginning Sunday, December 20, 2020, until March 13, 2021. This support will be there for workers and businesses through the tough months ahead as we face the second wave of the COVID-19 pandemic.

    The wage subsidy is now more flexible and targeted, allowing employers to access the maximum subsidy rate based on a single month’s revenue decline instead of having to demonstrate three months’ decline, giving employers support that better reflects their current or evolving needs.

    The wage subsidy will continue to support workers at businesses of every size, across Canada. The government will monitor health and economic conditions to determine details for subsequent periods.

    Analysis in the Fall Economic Statement demonstrates that government support measures offset about half of the negative economic effects of the pandemic on the unemployment rate. This support has helped Canada to recover almost eight in ten of the lost jobs, compared to just over half in the United States.

  • Vancouver, Coast & Mountains Tourism Region Receives COVID-19 Recovery Funding Boost - Destination British Columbia

    17 Dec 2020

    Dec. 16, 2020

    Destination BC, representing the Vancouver, Coast & Mountains region, will receive $2.1 million to invest in regional tourism development.

    As part of the Province’s Stronger BC economic recovery plan B.C.’s six tourism regions will receive a total of $13.6 million to create employment opportunities, attract new businesses and spur economic diversification within communities.

    “We recognize these are challenging times and we appreciate the sacrifices everyone is making to flatten the curve and be safe,” said Melanie Mark, Minister of Tourism, Arts, Culture and Sport. “This funding for regional tourism organizations was a call to action to help B.C. communities to be ready to welcome travellers as soon as it’s safe to do so and it reflects our Government’s commitment to work collaboratively and support people to get back to work.”

    Examples of regional tourism development projects include connecting tourism experiences across a region such as overnight trip itineraries, points of interest along highway corridors, and supporting the development of more Indigenous tourism experiences. Projects proposed will be determined in partnership with local and regional governments, First Nations, non-profits and regional tourism management organizations.

    “This additional funding from the Province is a great recognition of the vital role that destination development plays in rebuilding, sustaining and growing the value of tourism throughout the Vancouver, Coast & Mountains region,” said Peter Harrison, Director of Industry Partnerships & Visitor Services with Destination BC. “Through consultation with more than 800 individuals and organizations across industries and levels of government, we’ve identified destination development priorities that will benefit our communities and residents, while supporting our local tourism industry on its road to recovery.”

    Quick Facts:

    • Engagement with communities to review existing or identify new regional initiatives will take place between December 2020 and January 2021, with final decisions on projects made by the Ministry of Tourism, Arts and Culture in March 2021.
    • All projects are to start by December 31, 2021 and will be completed by March 31, 2023.

    Learn More:

    Read the news release on tourism sector supports here.

    Read more about the supports for the tourism sector here.

    Learn about B.C.’s response to the COVID-19 pandemic here.

  • Webinars Help Coquitlam Businesses Get Online for Free - City of Coquitlam

    17 Dec 2020

    Coquitlam is offering its businesses the opportunity to quickly build a free web presence – something that is more important now than ever.

    The City has partnered with, a B.C.-based domain registrar and website management firm with roots in Coquitlam, to help Coquitlam businesses get online for free until March 31, 2021.It’s a simple, attractive solution for businesses to showcase products, describe services, share qualifications, post a menu, and be found online.

    Most people are able to build and launch their website in under 60-minutes. Absolutely no payment info is required when you sign-up, and after one full year, renewing is entirely optional – no strings attached. Act fast and check out the link below because this offer is only available until March 31, 2021.

    Start Building Your Free Website

    To take advantage of this opportunity, please watch the pre-recorded webinars below:

    Plan and Launch Your Website

    Grow Web Traffic and Utilize Your Website

    Once you have watched the pre-recorded webinars, visit or email Webnames directly at to get started.

    This program is offered through the Coquitlam COVID-19 Community Support and Recovery Plan (CSRP). If you have further questions about the above opportunity or the CSRP program, please visit or contact the City of Coquitlam’s Economic Development Division directly at 604-927-3905 or email

  • Government expands Canada Emergency Business Account loans - Government of Canada

    08 Dec 2020

    Dec. 4, 2020

    Small businesses continue to face challenges and uncertainty during the COVID-19 pandemic and the government is providing support to ensure they can stay in business.

    Since the spring, the Canada Emergency Business Account has helped almost 800,000 small businesses and not-for-profits in Canada. Today the Deputy Prime Minister and Minister of Finance, the Honourable Chrystia Freeland, announced the expansion of the Canadian Emergency Business Account (CEBA).

    Starting on Friday, December 4, 2020, eligible businesses facing financial hardship as a result of the COVID-19 pandemic are able to access a second CEBA loan of up to $20,000 – on top of the initial $40,000 that was available to small businesses.

    Half of this additional financing, up to $10,000, will be forgivable if the loan is repaid by December 31, 2022.

    This means the additional loan effectively increases CEBA loans from the existing $40,000 to $60,000 for eligible businesses, of which a total of $20,000 will be forgiven if the balance of the loan is repaid on time.

    As announced in the Fall Economic Statement, the application deadline for CEBA has also been extended to March 31, 2021.

    To apply, eligible businesses and not-for-profits need to contact the financial institution that provided their initial CEBA loan and provide the appropriate information and documentation.


    “As Canada fights a powerful second wave of COVID-19, many of our small businesses are facing immense uncertainty. They are resilient and have innovated and adapted during this pandemic, but our government knows they need support. This increased CEBA loan will help protect jobs, protect businesses and make sure the small businesses our communities love and rely on are not permanently closed once we have defeated the virus.”

    - The Hon. Chrystia Freeland,Deputy Prime Minister and Minister of Finance

    “Small businesses are the heart of Canada’s communities and the engine of our economy. Our government is committed to supporting small business owners through the pandemic and beyond. Expanding CEBA loans to $60,000 will help give hard-working Canadian business owners the support they need to weather today’s challenges and build towards a brighter future.”

    - The Hon. Mary Ng, Minister of Small Business, Export Promotion and International Trade

    Quick facts

    • As of December 1, 2020, more than 793,000 CEBA loans have been approved, representing over $31 billion in funds.
    • Launched on April 9, 2020, CEBA provided a $40,000, zero-interest, partially forgivable loan to small businesses that experienced diminished revenues due to COVID-19 and faced ongoing non-deferrable costs, such as rent, utilities, insurance, taxes and employment costs. By assisting these businesses in servicing their non-deferrable costs, CEBA is intended to facilitate the post-COVID resumption of normal business operations.
    • Since its launch, the government has made modifications to CEBA to help even more small businesses, including:
      • increasing the payroll eligibility range to between $20,000 and $1.5 million;
      • making CEBA available to owner-operated small businesses that do not have a payroll, sole proprietors receiving business income directly as well as family-owned corporations remunerating in the form of dividends rather than payroll;
      • making CEBA available to businesses operating from a personal banking account that had previously been unable to apply due to not operating from a business banking account; and
      • as of Friday, December 4, 2020, making available an additional $20,000 CEBA loan, for eligible businesses facing financial hardship as a result of the COVID-19 pandemic.
    • The additional $20,000 CEBA loan may not be available at all participating financial institutions on December 4, but is expected to be available soon.
    • To qualify for CEBA, all applicants must have:
      • An active Canada Revenue Agency (CRA) business number with an effective date of registration on or prior to March 1, 2020;
    • and either:
      • meet the payroll eligibility criteria; or
      • demonstrate a minimum of $40,000 in eligible non-deferrable expenses, and have filed a 2018 or 2019 tax return.
    • CEBA is administered by Export Development Canada (EDC), which is working closely with Canadian financial institutions to deliver the loans to their existing business banking customers. The CEBA Call Centre can be reached at 1-888-324-4201 between Monday and Friday from 8 a.m. to 9 p.m. ET.
    • CEBA is part of the government’s comprehensive support for small businesses, which also includes:
      • The Canada Emergency Wage Subsidy, which the Fall Economic Statement proposes to raise the maximum base subsidy of to 75 per cent;
      • The Canada Emergency Rent Subsidy, which provides rent or commercial mortgage support up to 65 per cent directly to businesses that have been affected by COVID-19; and
      • New Lockdown Support, which provides a rent subsidy of 25 per cent to businesses that have to significantly restrict their activities as a result of a public health order.
  • Coquitlam Relaxes Sign Rules to Support Businesses - City of Coquitlam

    27 Nov 2020

    Nov. 27, 2020

    Coquitlam has temporarily relaxed its sign regulations to help businesses more easily publicize key information related to the pandemic.

    Monday night, Council approved temporary exemptions to the sign bylaw that will waive fees and other requirements for temporary signs that convey safety, hours and other information to customers.

    Part of the City’s COVID-19 Community Support and Recovery Plan (CSRP), the exemptions are in effect until Dec. 31, 2021 and apply to licensed businesses (excluding home occupation businesses) for temporary sandwich board signs, window signs and time-limited signs (e.g., banner signs).

    Helping Businesses Meet New Challenges

    Many Coquitlam businesses have faced temporary closures and changes to their hours and services – often with little notice – as they continue to operate during the pandemic. The ongoing changes to health orders make it challenging to conform with the City’s sign bylaw, which includes an approval process to ensure attractive and appropriate sign use.

    The temporary exemptions will mean businesses do not need to apply for a sign permit, pay fees or adhere to limits on the sign area (excluding sandwich board signs), time period and number of temporary signs that provide pandemic-related information such as:

    • Hours of operation, closures and reopenings;
    • Directional information to ensure physical distancing;
    • Best practices to limit the spread of COVID-19, such as use of masks;
    • Changes of services or inventory; and
    • Phone numbers and website addresses.

    The temporary signs may not be used to advertise products, services or pricing, and businesses are expected to keep the signs organized, maintained in a professional manner and installed safely.

    Sandwich boards must remain on the business property and are not permitted on sidewalks or other public rights-of-way unless approved through a formal sign application.

    The City will revisit these temporary exemptions at the end of 2021.

    For more details, visit or, or contact the Planning & Development customer service centre at 604-927-3430 or

  • Canada Revenue Agency opens applications for the Canada Emergency Rent Subsidy - Government of Canada

    27 Nov 2020

    Nov. 23, 2020

    Canada’s COVID-19 Economic Response Plan has helped to support millions of Canadian workers and businesses throughout the pandemic. Through the Canada Emergency Rent Subsidy (CERS), the Government is providing targeted, direct relief to businesses, non-profits, and charities that continue to face the economic impacts of the COVID-19 pandemic.

    Today, the Honourable Diane Lebouthillier, Minister of National Revenue, opened the CERS to receive applications from qualifying organizations. These organizations can now apply directly for the subsidy for the period from September 27 to October 24, 2020 through the Canada Revenue Agency (CRA) My Business Account, or Represent a Client portals. Applications for the second CERS period (October 25 to November 21, 2020) will open on November 30.

    In response to concerns raised by stakeholders about the program, the Government is proposing to amend the CERS in order to allow applicants to include eligible expenses in their CERS application before the expense has been paid. This means that organizations can include rent and other eligible amounts already paid in respect of a claim period as well as amounts that are payable for the claim period when submitting their CERS applications. Amounts that are not paid at the time of the application will have to be paid no later than 60 days after payment of the subsidy.

    The CRA has launched a CERS online calculator and application form that are designed almost identically to those of the Canada Emergency Wage Subsidy (CEWS). The calculator guides applicants through a step-by-step process that allows them to determine the subsidy amount they can claim, based on the information they enter. The CERS web pages include detailed information about eligibility requirements, how payment periods are structured, and how the subsidy is calculated.

    The CRA will collect applications over the coming days and, on November 30, process applications received to date. Qualifying organizations whose claims successfully clear the CRA’s automated verification system and that are registered for direct deposit should expect to begin receiving payments starting on December 4. In cases where the CRA does not have enough information on file to process a claim, we will ask organizations to provide us with additional information so that we can verify their eligibility before we process their application.

    The CRA recognizes and appreciates the important role that stakeholders are playing in providing feedback on how the CERS program will operate. We look forward to continuing to work closely with businesses, non-profits, and charities and their representative organizations as we deliver the CERS program.

  • B.C. Small and Medium Sized Business Recovery Grant - Small Business B.C.

    16 Nov 2020

    Visit the Small Business B.C. Webpage Here.

    Legal and Accounting Professional Services to Support B.C.’s Small and Medium Sized Business Recovery Grant Program

    The B.C. Small and Medium Sized Business Recovery Grant Program is intended to provide financial assistance to businesses that have been drastically impacted by COVID-19. Eligible businesses will receive grants of between $10,000 to $30,000 (with an additional top-up of up to $10,000 for eligible tourism-related businesses) to support the costs of implementing a recovery plan that outlines a realistic approach to keeping the business afloat until sales and revenues are able to return to more-normal levels.

    By supporting those businesses that establish a realistic plan to remain viable through what may be a prolonged period of reduced consumer activity, the program is intended to help British Columbia businesses stabilize and adapt their operations, sustain their employees and continue to support local purchases of goods and services in communities throughout the province.

    Small Business BC is a delivery partner that will be focused on Stage 2 of the process – retaining a roster of professional service providers, matching eligible businesses with service providers, and ensuring recovery plans are completed in a timely manner.

    Eligible businesses will be provided with professional services valued at up to $2,000 per business (including taxes) to help assess their situation and develop a recovery plan that will describe a realistic path to remaining solvent until COVID-19 is behind us.

    Businesses Helping Businesses

    The B.C. Small and Medium Sized Business Recovery Grant program is seeking interested parties such as accountants, financial planners, bookkeepers and lawyers to assess the solvency of businesses and help develop recovery plans (template to be provided). Small Business BC matches the business to the service provider who invoices SBBC for reimbursement for services, up to a maximum of $2,000 (including taxes) per grant recipient at their normal hourly rate of up to $250/hour.

    Service providers must participate in a 45 minute webinar to ensure they are fully briefed on the objectives of the program, its timelines and the importance of a consistent approach.

    Once businesses are verified as being eligible for the program, they will be matched with professional service providers through Small Business BC, wherever possible based on location, sector and spoken language needs. Businesses will receive a detailed summary of next steps and requirements of their participation. Once assigned to a business, the role of the professional service provider will be to review the business’s financial statements and assist them in evaluating and developing a recovery plan which will become the foundation of their grant application. More detail will be provided at the webinar.

    Upon completion of the recovery plan – which should take no longer than two weeks to prepare from when the professional advisor is referred, the business will upload the recovery plan to their online application and the system will notify the Ministry of Jobs, Economic Development and Competitiveness (JEDC) that the plan is ready for review.

    How to Apply

    If you are one of the professions listed above, can support clients within a two week window, and would like to lend your skills, knowledge and expertise to assisting companies develop their economic recovery plans, and play a part in rebuilding a critical part of B.C’s economy, please submit your interest to Small Business BC by November 18th at 11:59pm PDT. Late applications will not be considered – no exception.

  • Government of Canada provides targeted support for business to help maintain over 11,000 jobs in British Columbia - Government of Canada

    13 Nov 2020

    Nov. 13, 2020

    From the outset, the Government of Canada has taken action to support businesses affected by the COVID-19 pandemic, and to protect their contributions to the Canadian economy. One measure of support is the $1.5 billion Regional Relief and Recovery Fund (RRRF), delivered by Canada’s Regional Development Agencies and intended for small- and medium-sized enterprises that have been unable to access other federal relief measures, putting jobs and livelihoods at risk.

    The pandemic has created new barriers and challenges for BC businesses, including access to capital, and there has been strong demand for RRRF funding. The traditional broad range of supports available to entrepreneurs through the business ecosystem, such as industry associations, are also subject to their own pandemic-related challenges. These not-for-profit organizations, best placed to identify and nurture locally relevant initiatives that meet regional needs, are struggling at the time that they are needed most.

    Support for the business ecosystem

    Today, the Honourable Joyce Murray, Minister of Digital Government and Member of Parliament for Vancouver Quadra, announced over $1.7 million for business ecosystem support in BC. This RRRF funding for seven organizations will ultimately support enterprises in all stages of the business lifecycle, from nurturing start-ups to the ongoing development of mature firms. Many of the programs being funded are already under way, bringing immediate support for local companies, and making a difference for families and communities across the West.

    Today’s funding from Western Economic Diversification Canada (WD) is expected to help maintain more than 11,000 jobs in businesses across the province, and is part of the government’s commitment to create one million jobs across Canada.

    For example, the Community Futures Development Association of BC will receive $1 million to create economic support programs for small and medium-sized enterprises in communities impacted by mill closures. Recent mill closures and curtailments – exacerbated by the COVID-19 pandemic – have had a devastating impact on businesses in remote, resource dependent communities. Funding is expected to provide 190 small businesses with training, mentorship and operational costs, helping to maintain 760 jobs over the next six months.

    This RRRF funding complements existing programs offered by WD, such as the WES Ecosystem Fund and the Regional Innovation Ecosystems (RIE) program. RRRF will help industry sectors retain the knowledge and skills of valuable employees, and maintain the capital flows and supply chains needed to build back better in an economic recovery.